FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
VISIT CHOUXBURY
Where can I find you now?
We’ve moved from Nimman to a garden house in San Klang, just 15 minutes from the city. You’ll find us on Soi 10, off the Old San Kamphaeng Road, near Supalai Grand Ville. Coming by Grab or Bolt? Just search for “Chouxbury”. See our Visit Us page for the map.
What are your opening hours?
We’re open daily, 9:00–17:00, and closed on Tuesdays. Any holiday changes will be announced on our LINE, Instagram and Facebook.
Is there parking?
Yes, there’s free parking at the café, plus space for motorbikes.
Do I need to book a table?
Not at all. Just drop by. If you’re coming as a group of 6 or more, send us a message before your visit and we’ll do our best to arrange seating for you.
Do you serve afternoon tea?
Not just yet, but it’s on the way. We’re putting the finishing touches on our own afternoon tea, with éclairs, scones and a proper pot of tea. Send us and we’ll let you know as soon as it’s ready.
Can I bring my children?
Of course. Families are always welcome. We don’t have high chairs, but just let us know when you arrive and we’ll help find a comfortable spot for you and your little ones.
Are pets welcome?
Yes, we love having furry friends visit. Our garden is all theirs to explore. Inside the café, we kindly ask that dogs stay in a pet bag or stroller, so every guest can relax and our pastries stay safe.
Do you have Wi-Fi?
Yes, free Wi-Fi is available for all our guests. If you need to take a call, our garden is a lovely spot for it, so everyone inside can enjoy a calm afternoon.
OUR ÉCLAIRS
What ingredients do you use in your éclairs?
Our éclairs begin with classic French choux pastry. In our éclairs, we use pure butter and real dairy cream, never compound butter or non-dairy cream. We prepare our creams and fillings in-house, using carefully selected ingredients from Chiang Mai, across Thailand and beyond.
Can I buy éclair ingredients or components separately?
We don't currently sell individual ingredients or components, such as choux pastry, shells or fillings. Our éclairs are made and finished in-house to maintain the quality and consistency of every piece.
CELEBRATIONS & SPECIAL ORDERS
Does Chouxbury offer birthday cakes?
Yes, we do. We make birthday cakes and other celebration cakes to order. We recommend ordering 1–2 days ahead. Need a cake within 24 hours? Please get in touch with us to check which cakes are available on short notice.
Candles, plastic knives and birthday decorations are available on request.
Can Chouxbury cater for special occasions and events?
We'd be happy to be part of your special occasion, whether it's a private celebration, corporate event or something in between. For larger orders or special requests, please email us at chouxbury.cnx@gmail.com so we can discuss what we can arrange for you.
FOOD SAFETY
Do your éclairs contain allergens?
Yes. Our éclairs contain gluten (wheat), egg and dairy, and some also contain nuts. Everything is made in the same kitchen, so we can’t guarantee any item is completely free from nuts or other allergens. If you have an allergy, please let us know before you order and we’ll help you choose.
How long can I keep my éclairs out of the fridge?
Once they leave our shop, please pop them in the fridge within 1–2 hours, as they’re filled with fresh dairy cream. And please don’t leave them in a warm car.
Is your packaging food-safe?
Yes. Everything that touches our pastries, from boxes to the little name tags on our éclairs, is made with food-grade paper and food-grade ink. The tags aren’t edible, so please remove them before eating.
Do any of your products contain cannabis?
No. None of our pastries or drinks contain cannabis or any cannabis-derived ingredients.
FRESHNESS & STORAGE
How long do your éclairs keep?
They’re best enjoyed within 4 hours of purchase, while the choux is still crisp, and should be eaten on the same day.
Can I keep my éclairs overnight?
You can, but we’d rather you didn’t. We assemble our éclairs fresh every morning, and overnight in the fridge the choux softens and loses its crunch. They’re at their best on the day you buy them.
ORDERS & DELIVERY
Can I take your éclairs away?
Of course. Whether you're taking home a single éclair or a box of three or five, we'll pack them carefully for the journey. Our boxes also make lovely little gifts.
Do you offer free delivery?
Yes. We deliver free within 15 km of our shop for orders of 800 THB or more. For smaller orders or longer distances, just get in touch by LINE, phone or Messenger and we’ll see what we can do. For smaller orders or longer distances, just get in touch and we’ll see what we can do.
Do I need to order éclairs in advance?
Not if you're popping in. We prepare a selection of éclairs fresh each day, ready for you to choose from. For delivery, larger orders or events, we recommend ordering 1–2 days ahead.
The easiest ways to order:
LINE: Add Friend
Phone: 065 442 6496
Email: chouxbury.cnx@gmail.com
Facebook: Messenger
PAYMENTS
What payment methods do you accept?
Cash (Thai baht)
PromptPay QR and Thai bank transfer
Credit cards issued by Thai banks (paid by QR)
Alipay and WeChat Pay
We’re not able to accept cards issued outside Thailand at the moment.
Still have a question?
We’re always happy to help. Send us a message on LINE, give us a call on 065 442 6496, or drop us an email at chouxbury.cnx@gmail.com.